Question 1

How do you ship/deliver?

Accepted Answer

We ship with DHL, a first class international courier Door to Door delivery service.

Question 2

Are there shipping alternatives to DHL?

Accepted Answer

Sorry for now, we will be checking other shipping alternatives in near future.

Question 3

How do you charge for shipping?

Accepted Answer

Please read our Shipping and Delivery page for details.

Question 4

How shipping is calculated?

Accepted Answer

Please read our Shipping and Delivery page for details.

Question 5

How do you ensure quality of items delivered?

Accepted Answer

Please be certain that the quality assurance procedures we undertake are serious and very strict. We ship with a first class courier service that guarantees quick and safe delivery.

Question 6

How do you pack for shipment?

Accepted Answer

As we are dealing with soft items made of fabrics we wrap each item in a sealed plastic bag to prevent any moisture of reaching the product before inserting it in another fabric or cellophane envelope.

Question 7

When can I expect to receive my order?

Accepted Answer

We ship within 48 hours of payment confirmation. Delivery times depend on your chosen shipping method: Courier Door to Door typically takes 7 business days, while registered airmail (when available) takes 2-4 weeks.

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AlBurgan

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