Question 1

How do you ship/deliver?

Accepted Answer

We ship with DHL, a first class international courier Door to Door delivery service.

Question 2

Are there shipping alternatives to DHL?

Accepted Answer

Sorry for now, we will be checking other shipping alternatives in near future.

Question 3

How do you charge for shipping?

Accepted Answer

Please read our Shipping and Delivery page for details.

Question 4

How shipping is calculated?

Accepted Answer

Please read our Shipping and Delivery page for details.

Question 5

How do you ensure quality of items delivered?

Accepted Answer

Please be certain that the quality assurance procedures we undertake are serious and very strict. We ship with a first class courier service that guarantees quick and safe delivery.

Question 6

How do you pack for shipment?

Accepted Answer

As we are dealing with soft items made of fabrics we wrap each item in a sealed plastic bag to prevent any moisture of reaching the product before inserting it in another fabric or cellophane envelope.

Question 7

When can I expect to receive my order?

Accepted Answer

We ship within 48 hours of payment confirmation. Delivery times depend on your chosen shipping method: Courier Door to Door typically takes 7 business days, while registered airmail (when available) takes 2-4 weeks.

Frequently asked questions

How do you ship/deliver?

Are there shipping alternatives to DHL?

How do you charge for shipping?

How shipping is calculated?

How do you ensure quality of items delivered?

How do you pack for shipment?

When can I expect to receive my order?

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AlBurgan

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